PC Fix is a family owned business serving the Seattle & Eastside metropolitan markets. Our Techs are the most knowledgeable and professional techs you will find in the computer service business today. Just ask any of our customers and you will find that our customer service is best around.
PC Fix was established in 1999 and since then it has become a leader in the rapidly-growing on-site computer service industry. We provide on-site computer and networking services to both home-users, home business owners, as well as small business owners. Whether you have 1 pc or 50 pc’s on a network, PC Fix can help keep them working optimally.
WHAT WE DO
PC Fix helps clients repair, maintain and upgrade computer systems on-site, at business and at home. We can also custom-build computers to ensure clients are only paying for the features and functions that they really want and need.
Fast, Onsite Computer and Networking Services
Virus, Worm, Spyware Removal
DSL & Cable Modem Setup
Data Recovery & Backups
Security & Firewall Protection
Virtual Remote Support
Business Service Plans
We offer on-site help with any computer need. No problem is too big or too small. Our certified professionals are ready to help with anything, from a simple software installation to full network support. We also sell computer software and parts. PC Fix Philosophy
Our corporate philosophy centers on you, the customer. We have found that once a customer finds a computer company they trust, they remain with that company. We realize this and strive to put our customer’s needs above all. As big as we’ve grown, we’re still a family-run enterprise . Friendly, personalized service is what sets us apart.
CODE OF ETHICS
Recommend corrective and maintenance services and explain to the customer which of these are required to correct existing problems and which are for preventative maintenance.
Obtain prior authorization for all work to be done in writing or by other means satisfactory to the customer.
Make every effort to keep the customer informed about appointments and completion of deadlines.
Complete an itemized invoice of components and services performed.
Exercise reasonable care for the customer’s property while it is being serviced.
Attempt to fix the customer’s problem the first time.
Maintain a system for fair settlement of customer complaints.
Cooperate with established consumer complaint mediation authorities