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PC Fix was established in 1999 and since than it has become a leader in the rapidly-growing on-site computer service industry. We provide on-site computer and networking services to both home-users, home business owners, as well as small business owners. Whether you have 1 pc or 25 pc's on a network, PC Fix can help keep them working optimally.
What We Do
PC Fix helps clients repair, maintain and upgrade computer systems on-site, at business and at home. We can also custom-build computers to ensure clients are only paying for the features and functions that they really want and need.
- Fast, Onsite Computer and Networking Services
- Troubleshooting
- Virus, Worm, Spyware Removal
- DSL & Cable Modem Setup
- Wireless Networking
- Data Recovery & Backups
- Security & Firewall Protection
- Virtual Remote Support
- Technology Consulting
- Business Service Plans
- Custom-Built Computers
We offer on-site help with any computer need. No problem is too big or too small. Our certified professionals are ready to help with anything, from a simple software installation to full network support. We also sell computer software and parts.
PC Fix Philosophy
Our corporate philosophy centers on you, the customer. We have found that once a customer finds a computer company they trust, they remain with that company. We realize this and strive to put our customer's needs above all. As big as we've grown, we're still a family-run enterprise . Friendly, personalized service is what sets us apart.
Code of Ethics
- Recommend corrective and maintenance services and explain to the customer which of these are required to correct existing problems and which are for preventative maintenance.
- Obtain prior authorization for all work to be done in writing or by other means satisfactory to the customer.
- Make every effort to keep the customer informed about appointments and completion of deadlines.
- Complete an itemized invoice of components and services performed.
- Exercise reasonable care for the customer's property while it is being serviced.
- Attempt to fix the customer's problem the first time.
- Maintain a system for fair settlement of customer complaints.
- Cooperate with established consumer complaint mediation authorities.
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